FAQs for Buyers

What is Cinnect?Cinnect is an online film & tv licensing platform, where content owners can license the rights to their films to different content buyers across the world. There are many stages involved in negotiating and acquiring film rights: from structuring licensing deals to recieving payments, Cinnect allows for this to happen on one single platform to make the acquisition process simple and hassle-free.
Who is able to sign up to the platform?Anyone who has the rights to acquire or sell film & TV content can sign up to our platform, this will typically be Film Producers, Distributors, OTT Platforms, TV Networks.
Can anyone register on the platform?Yes, if you're a content buyer or seller. All registered users will be verified to ensure they are industry professionals. This will mean users of Cinnect can use the platform with confidence that they'll be doing business with other professionals.
Can transactions be completed on the platform?Yes, Cinnect allows you to negotiate agreements and conclude contractual agreements on the platform. Our payment services are delivered by Stripe, one of the world’s most regularly used and safest payment providers. For any minimum guarantees / fixed advances, Cinnect takes a 10% platform fee. A minimum guarantee / fixed advance is collected from the buyer on completion of the agreement
How will I recieve my content?As a buyer you state your requirements for how content is to be delivered to you. Cinnect provides delivery services and can work with the seller to ensure content is delivered in the correct format.
Will Cinnect deliver my content?Once an agreement to license your content is agreed, Cinnect can arrange for delivery of your content, including closed captioning & transcoding.
I have a complaint I want to makeFor all complaints, please contact us using our contact form: https://cinnect.net/contact/complaints/
What is the process of setting up an Account?Cick the "Register" button, you will then be asked to fill in details of yourself and your company. We may ask for additional information if we cannnot verify your details. Once you have been verified your log in information will be e-mailed to you.
Are you able to give me a demo of the platform before I register?Yes, you can request a demo here: https://cinnect.net/buyers/request-demo/
Does the Cinnect platform have a screening room to view available titles?Content buyers will be able to view trailers and screeners of titles available on the platform. Content sellers will have the ability to customise how their screeners are accessed to ensure security.
How do I contact a seller on the platform?As a buyer you will never recieve any unsocilited communication from other sellers. Only sellers who you contact first will be able to contact you. Our platform includes easy-to-use contact form, messaging functionality and a conference room to contact sellers.
As a buyer, what fees are there to use the platform?You can set up a standard account for free: this allows for one team member to be assigned to a company and a single project* to be uploaded on the platform. For comapnies with more than one assigned team member different costs will apply. For a full breakdown of costs and account types see our pricing section:
I am both a buyer and a seller what should I do?If your company both acquires content and licenses content to other parties, please have two accounts: one for the person responsible for acquiring content and another for the person who will act as the seller. If these are both the same individual, first sign up as either a buyer or seller (whichever role you predominately do) then contact us directly at [email protected]
How is my data protected?We adhere to all GDPR compliance measurements. User data is not sold to any third parties and we've implemented a variety of security measures to ensure you can navigate the platform safely. For more information view our privacy policy.
How do you protect any media from piracy?In order to protect your screeners, only the account admin can grant access to a screener to specific users, only on request. There are also a number of features we implement to ensure your content is secure such as utilising encrypted data storage, watermarking and time-limted access to full length screeners. Our registration screening process also ensures only companies and individuals in good standing with the best of our knowledge will be on the platform.